custom communication strategies
We create custom communication strategies for user journeys.
We are passionate about what we do and what we can deliver. ZETZ is a technology driven company that specialises in outbound digital communication strategies. We have the ability to assist our clients in achieving significant performance improvements in their desired areas in a more cost effective and timelier manner.
ZETZ understands that customer communication and interaction is vital for any company to grow, maintain and enhance their levels of customer satisfaction and increase revenue. ZETZ provides outbound solutions that are relevant and interactive, will help you manage your resources more efficiently, increase first time resolution and reduce your inbound traffic volumes.
Some of our clients
“As we continue to build up our automated self-service and prompted cure solutions for our customers, ZETZ is involved in ongoing conversations to integrate and automate their hosted solutions.“
Head of Customer Operations – Leading online personal finance
“The ZETZ hosted dialler solution has enabled us to achieve a call output per agent that was never previously possible allowing us to get more activity out of our call centre resource without having to scale up in terms of seats. The usage based pricing on the hosted dialler gives us flexibility and accessibility to all the capacity we need and when we need it without any monthly overheads or staff required to run it”
CEO – Leading External Debt Collections Call Centre
“Working with ZETZ and partnering on the execution of our direct digital communication for many campaigns has and continues to add value to my business. For the past 2 years we’ve executed campaigns within the tourism, personal finance and political environments. ZETZ have always been responsive and flexible to our demanding requirements. With easy, soft integration back into our environment and a data savvy and compliant operator, ZETZ is a competent and valued business partner of ours.“
Senior Associate – Leading Data Analytics and Insights Company
Get in touch!
The Point Centre
76 Regent Road
Sea Point, Cape Town